Health Care FAQS

This section covers frequently asked questions related to Active Participants’ health care benefits.

Claims

How do I request a claim form?

Claims

If my claim is denied, how do I appeal the claim denial?

Medical Plans

What is a deductible?

Medical Plans

What is coinsurance?

Medical Plans

What is an annual medical out-of-pocket maximum?

Medical Plans

I need surgery; what should I be aware of?

Medical Plans

I am enrolled in the Indemnity PPO Medical Plan, and I want to use a doctor who is not part of the Anthem Blue Cross Prudent Buyer network. What should I be aware of?

Medical Plans

I am enrolled in the Indemnity PPO Medical Plan; how do I find a doctor in the Anthem Blue Cross Prudent Buyer network?

Medical Plans

How do I request a medical plan identification card?

Medical Plans

How do I contact my medical plan carrier?

Health Reimbursement Account (HRA)

What is “HRA”?

Health Reimbursement Account (HRA)

How do I earn funding for my HRA?

Health Reimbursement Account (HRA)

After I complete a Healthy Activity, when do I receive funds for my HRA?

Health Reimbursement Account (HRA)

Can I use my HRA to pay for prescription drug copays?

Health Reimbursement Account (HRA)

How do I know how much money is in my HRA?

Health Reimbursement Account (HRA)

What if I don’t use my entire HRA balance during a calendar year?

Health Reimbursement Account (HRA)

Can I use my HRA to pay for dental and vision expenses?

Prescription Drugs—Market-Priced Drug Program FAQs

Why does UFCW have a Market-Priced Drug (MPD) program?

Prescription Drugs—Market-Priced Drug Program FAQs

How does the MPD program work?

Prescription Drugs—Market-Priced Drug Program FAQs

What’s a Preferred Drug?

Prescription Drugs—Market-Priced Drug Program FAQs

How are Preferred Drugs selected?

Prescription Drugs—Market-Priced Drug Program FAQs

How is a Preferred Drug different from a generic equivalent?

Prescription Drugs—Market-Priced Drug Program FAQs

The drug I take is more expensive, so that means it works better, right?

Prescription Drugs—Market-Priced Drug Program FAQs

How much will I have to pay for my prescription?

Prescription Drugs—Market-Priced Drug Program FAQs

What if the Preferred Drug doesn’t work for me?

Prescription Drugs—Market-Priced Drug Program FAQs

How can my doctor file a request for an exception?

Prescription Drugs—Market-Priced Drug Program FAQs

If my request for an exception was approved in the past, do I have to file a new request each time I refill or renew my prescription?

Prescription Drugs—Market-Priced Drug Program FAQs

What should I do if I think a Preferred Drug might work for me?

Prescription Drugs—Market-Priced Drug Program FAQs

Where can I find out more?