Healthcare Providers

Mailing Address

P.O. Box 6010, Cypress, CA 90630-0010
________________________________________

Hours of Operation

Monday through Friday: 8:00 a.m. to 5:00 p.m.

Open every weekday except:
New Year’s Day
President’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving and the day after
Christmas Eve
Christmas Day
________________________________________

For Eligibility & Benefits

714-220-2297
562-408-2715
877-284-2320

Department Extensions

422 - Eligibility
441 - COBRA

420 - Enrollment
445 - Retiree Enrollment

428 - Dental
430 - Orthodontic

424 - Medical
432 - Prescription

380 - Privacy Officer
________________________________________

Healthcare Plans

For Indemnity Plan Active & Retired Participants

United Food & Commercial Workers Unions and Food Employers Benefit Fund
Providers Call: 714-220-2297, 562-408-2715, or 877-284-2320

For Medicare Primary and Vision Claims:
P.O. Box 6010, Cypress, CA 90630-0010
EDI Partner: Office Ally
EDI Payer ID: SCUFW

For Indemnity Dental and Orthodontic Claims:
P.O. Box 6010, Cypress, CA 90630-0010

Anthem Blue Cross PPO Network
Providers Call:
- Hospital review / preauthorization: 800-274-7767
- Claims Inquiries: 800-688-3828

Please submit claims to your local Blue Cross and/or Blue Shield Plan in the state where services are rendered. To ensure prompt claims processing, include the 3-digit alpha prefix that precedes the patient's identification number listed on the front of the ID card.

Medical Claims: Anthem Blue Cross, P.O. Box 60007, Los Angeles, CA 90060
EDI Payer ID: 47198
www.anthem.com/ca

Anthem Medicare Advantage PPO
Hospital Review / Preauthorization – Fax: 866-959-1537
Claim Inquiries – Provider Services @ 833-848-8730
Medical claims address – Providers should submit claims to their local Anthem office. Member claims go to PO Box 60007, Los Angeles, CA 90060-0007

Podiatry Plan, Inc. (PPOC) - contract ended March 31, 2023
Podiatrist Call: 800-367-7762
Podiatry Claims: Podiatry Plan, Inc., 4304 18th St., PO Box 14671, San Francisco, CA 94114-9991
www.podiatryplan.com

HMC Employee Member Assistance Program (EMAP)
Providers Call: 855-487-8914
Behavioral Health/Chemical Dependency Claims:
HMC Health Works, P.O. Box 981605, El Paso, TX 79998-1605
EDI Partner: Emdeon
EDI Payer ID: 75318
www.hmchealthworks.com

Prescription Drugs: Caremark
Pharmacists Call: 800-364-6331
For Prior Authorizations: Specialty 866-814-5506 / Non-Specialty 800-294-5979
Submit Claims: Caremark Claims Dept.
P.O. Box 52136 Phoenix, AZ 85072-2136
Caremark.com

For HMO Plan Active Participants

United Food & Commercial Workers Unions and Food Employers Benefit Fund
Acupuncture, Chiropractic, Vision Claims and Injectables covered by the Fund:
Providers Call: 714-220-2297, 562-408-2715, or 877-284-2320
P.O. Box 6010, Cypress, CA 90630-0010
EDI Partner: Office Ally
EDI Payer ID: SCUFW

For Indemnity Dental and Orthodontic Claims:
P.O. Box 6010, Cypress, CA 90630-0010

Kaiser Permanente HMO
Medical, Behavioral Health and Chemical Dependency Claims:
Providers Call: 800-464-4000
www.kp.org

Anthem HMO
Provider Inquiries – 800-677-6669
Medical claims address – PO Box 60007, Los Angeles, CA 90060-0007
EDI Payer ID – 47198
www.anthem.com

Behavioral Health and Chemical Dependency Claims: HMC Health Works
Providers Call: 855-487-8914
Submit Claims: P.O. Box 981605, El Paso, TX 79998-1605
EDI Partner: Emdeon
EDI Payer ID: 75318
www.hmchealthworks.com

For HMO Plan Retired Participants

United Food & Commercial Workers Unions and Food Employers Benefit Fund
Acupuncture, Chiropractic, Vision Claims and Injectables covered by the Fund:

Providers Call: 714-220-2297, 562-408-2715, or 877-284-2320

P.O. Box 6010, Cypress, CA 90630-0010
EDI Partner: Office Ally
EDI Payer ID: SCUFW

For Indemnity Dental and Orthodontic Claims:

P.O. Box 6010, Cypress, CA 90630-0010

Non-Medicare HMO Plans

Kaiser Permanente HMO (Non-Medicare)
Medical, Behavioral Health and Chemical Dependency Claims:
800-464-4000
www.kp.org

Behavioral Health and Chemical Dependency Claims: HMC Health Works
Providers Call: 855-487-8914
Submit Claims: P.O. Box 981605, El Paso, TX 7999-1605
EDI Partner: Emdeon
EDI Payer ID: 75318
www.hmchealthworks.com

Medicare HMO Plans

Kaiser Senior Advantage
Medical, Behavioral Health, Chemical Dependency and Prescription Claims:
Providers call: 800-464-4000
www.kp.org